Can I buy tickets at the door?
What are your hours of operation?
The box office opens at the same time as the doors to the show; this information can be found on your ticket.
What assistance do you offer for those with disabilities?
See details here
Where can I find parking?
There is a parking lot directly across the street from Pacific Electric as well as street parking. Parking can be a bit limited so we’d suggest popping by early if you’re going to park.
Can I book a private event here?
You want to throw a party at our place? Hell yes, you can! We love nights (and days) when the music is bumpin’ and the energy’s through the roof. Whether it’s a birthday bash, a celebration of that wild idea you finally pulled off, or a corporate gathering – we’re down. Your people, our space – an unforgettable time.
To learn more about our private event capabilities, fill out the form here or send an email to [email protected] with the details of your event (budget, guest count, date and time, you know, all those good details).
Do you serve drinks? Do you serve food?
Imagine cocktails from the 90s. Now reimagine them. That’s what we’re offering alongside wine, beer, and soft drinks. We’ve also got a small selection of snacks should you get hungry throughout the show. After all, you’re there to enjoy the artists and not focus on your grumbling stomach. Should you want something a bit heavier, head out to the garden ahead of or after the show, where our friends from Badmaash are serving up reimagined Indian food. Yeah, we’re talking chicken tikka poutine, butter chicken tacos, and more.
A few technicalities about drinking at Pacific Electric…
* Any person in the possession of alcoholic beverages on premises may be requested at any time to produce valid identification proving you’re 21+. Anyone who presents false identification or who passes alcohol to a minor will be ejected and subject to arrest.
* No refunds will be offered for confiscated alcoholic beverages.
* Any patron who passes alcohol to another patron who is unable to provide an acceptable form of identification as listed above may be subject to eviction.
* We will not serve more than two alcoholic beverages to a patron at one time and we reserve the right to limit service to one drink per patron.
* We will not serve any patron whom we believe to be intoxicated. Alcoholic beverages may not be taken into or removed from these premises.
* Any patron in possession of alcoholic beverages not obtained on premises will be subject to eviction.
What is your bag policy?
Bags up to 12″ x 6″ x 12″ are allowed in the venue. All bags will be searched prior to entry.
What items are not allowed in the venue?
* Bags larger than 12” x 6” x 12”
* Hydration packs
* Professional cameras with detachable lenses or cameras with lenses that extend 1″ or more
* GoPro’s or Video recording devices
* Audio recording devices
* iPads or tablets
* Selfie Sticks
* Drones
* Camping, lounge or tri-fold chairs
* Soft or hard side coolers
* Wagons or strollers
* Alcohol or illicit substances
* Glass, metal, cans
* Knives, guns, mace, pepper gas or any other item deemed a potential weapon
* Fireworks or other incendiary devices
* Chains or spiked jewelry
* Large signs, posters or flags
* Laser pointers
* Glow sticks
* Animals (except ADA approved service animals agreed in advance)
* Scooters
* Any other item that may pose a threat to other guests, staff, or performers
Do you have a lost and found?
If you’re missing something after a wild night here, don’t sweat it. Send us a note at [email protected] detailing the item you’ve lost or swing by the venue – we’ll dig through the treasure trove for you.
What happens if I’ve lost my tickets or they’ve gotten stolen?
Please report any lost or stolen tickets to Ticketmaster as soon as you are aware they are missing or destroyed.
What forms of payment are accepted? Do you have ATMs on site?
We are a cashless venue, accepting all major credit and debit cards.
Does Pacific Electric recycle?
In a word- yes. You think we’d let the city of LA down like that? Not a chance. We’re all about keeping our home – and planet – clean and green for the next epic gig, underground show, community event, etc. We’re giving Los Angeles our best, not just in music but in everything we do. It’s this mentality that also led us to make the choice to ban all single-use plastic.
Can I tape the show at Pacific Electric?
Leave your recording equipment at home as it is not permitted within the venue.
How does will-call work?
Will call tickets are available for pickup at the box office located at the main entrance approximately from doors opening on the day of the show. Please make sure that you have a photo ID matching the purchaser’s name to pick up tickets.
Guests are not permitted to leave tickets in will-call for other guests to pick up. You will need to arrange to meet your party at the venue to handover the tickets.
If tickets or passes are being left for you by the production – they can be collected at the box office. This includes meet and greet passes, backstage passes, press passes, and tickets from the tour or other promotional company. These tickets will be available from doors opening on the day of the show. If your tickets/passes are not in will-call, you will need to contact the person that left them for you to determine where they are. The box office cannot contact any member of the tour for you.
When I leave, can I re-enter?
When you’re in, you’re in. Re-entry is not permitted.
Do you only have General Admission tickets?
The majority of shows in the venue are general admission and are sold as such. Any show operating in a different format will be clearly labeled as such on the event listing and on Ticketmaster.
Do I have to be 21+ to come in?
You don’t need to be 21+ to come in, but you do need to be that old to imbibe on our premises. No joke.
Can I smoke or vape?
Do as you please when outside the venue, however, we like our air clean so smoking and vaping is prohibited while inside.
I’m an artist- how do I book a show here?
We’d love to hear from you, give us a shout at [email protected].
I’ve got a great idea for events and programming here - how do I get in touch?
Great ideas are our bread and butter, send us an email [email protected]!
Any additional questions? Drop us a line at [email protected]
